مساهمة الإدارة الإلكترونية في تحسين أداء الموارد البشرية وترقية الخدمات بالجماعات المحلية بطاقة التعريف البيومتري وجواز السفر البيومتري أنموذجا

الملخص

The reality of globalization has pulled the curtain on a new global scene whose manifestations are seen in the retreat of many previous administrative practices and the in considering technology as the driver and the main decision-maker. Thus, it was necessary for the institutions to shift towards adopting the approach of electronic management to facilitate its performance and operations, and then create a new design for jobs and services especially in local groups due to the recent outbreak of serious negative phenomena that negatively affected the performance of the public service. Therefore, the Ministry of the Internal Affairs and Local Groups in Algeria has recently embarked on an ambitious program to modernize its administrative services and improve the performance of employees as this clearly began to embody the so-called Electronic municipalities, as the first stage of administrative reform and the embodiment of the digitalization of the Algerian administration.