Complaints Policy

The journal strives to resolve all complaints as soon as possible. The procedures followed by Traduction et Langues The journal of Translation and Languages TRANSLANG to handle and resolve complaints aim to be fair for authors filing complaints and for those being complained about. 

Appeals against editorial decisions

In case an author does not accept an editorial decision, he/she should contact the Editor-in-Chief of the journal. After the appeal is made by the author, the Editor-in-Chief will review the manuscript, and peer reviewers' comments and decide on accepting or rejecting the manuscript. If required, the Editor-in-Chief may send the manuscript to new referees for peer review. The Editor-in-Chief's decision is final in such cases. All submitted complaints will be acknowledged within two working days.